Privacy Policy

DENSE ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the DENSE mobile application and our website (collectively, the "Service").

By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

Personal Information

When you create an account or use our Service, we may collect:

• Name, email address, and account credentials
• Profile information (age, gender, fitness goals)
• Payment and billing information (processed securely by third-party providers)

Health & Fitness Data

To deliver personalized training and nutrition guidance, we collect:

• Workout logs, exercise history, and performance metrics
• Nutrition and meal tracking data
• Body measurements and progress photos (if voluntarily provided)
• Fitness goals and preferences

Automatically Collected Information

When you interact with the Service, we may automatically collect:

• Device information (model, operating system, unique device identifiers)
• Usage data (features accessed, interaction patterns, session duration)
• Log data (IP address, browser type, access times)

We use the information we collect to:

• Provide, maintain, and improve the Service
• Personalize your training programs and nutrition recommendations
• Power the competition features (e.g., "Beat Your Twin" leaderboards)
• Process transactions and send related information
• Send promotional communications (with your consent)
• Monitor and analyze usage trends to improve user experience
• Detect, prevent, and address technical issues and fraud
• Comply with legal obligations

We do not sell your personal information. We may share your data with:

• Service Providers: Third-party vendors who assist us in operating the Service (e.g., cloud hosting, analytics, payment processing)
• Trainers & Coaches: If you engage with a trainer through the app, relevant fitness data may be shared with them to provide guidance
• Competition Features: Limited performance data may be visible to other users through leaderboards and competition features, as opted-in by you
• Legal Requirements: When required by law, regulation, or legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We implement industry-standard security measures to protect your personal information, including encryption in transit (TLS/SSL) and at rest. Your data is stored on secure cloud servers with access controls and regular security audits.

While we strive to use commercially acceptable means to protect your data, no method of electronic storage or transmission over the Internet is 100% secure. We cannot guarantee absolute security but are committed to promptly notifying you in the event of a data breach.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you the Service. You may request deletion of your data at any time. After account deletion, we may retain certain data as required by law or for legitimate business purposes for a limited period.

Depending on your jurisdiction, you may have the following rights:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Portability: Request a machine-readable copy of your data
• Restriction: Request that we limit processing of your data
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us using the information provided at the bottom of this page. We will respond to your request within 30 days.

Our website and Service may use cookies and similar tracking technologies to enhance your experience. These include:

• Essential Cookies: Required for the Service to function properly
• Analytics Cookies: Help us understand how users interact with our Service
• Preference Cookies: Remember your settings and preferences

You can control cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the Service.

The Service is not intended for use by children under the age of 16. We do not knowingly collect personal information from children under 16. If we discover that a child under 16 has provided us with personal data, we will take steps to delete such information promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can take appropriate action.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last Updated" date. For significant changes, we may also notify you via email or through the app.

Your continued use of the Service after any changes to this Privacy Policy constitutes your acceptance of the updated terms.

If you have any questions or concerns about this Privacy Policy, your data, or your rights, please reach out to us.