Privacy Policy

DENSE ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the DENSE mobile application and our website (collectively, the "Service").

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

Your use of the Service is also subject to our Terms of Service, which contain important provisions about health and safety, assumption of risk, and limitations of liability.

Personal Information

When you create an account or use our Service, we may collect:

• Name, email address, and account credentials
• Profile information such as age, gender, fitness goals, training preferences, and similar account details
• Payment and billing information processed securely by third-party providers

Health & Fitness Data

To deliver personalized training and nutrition guidance, we may collect:

• Workout logs, exercise history, and performance metrics
• Nutrition and meal tracking data
• Body measurements and progress photos, if you choose to provide them
• Fitness goals, recovery information, and training preferences

Automatically Collected Information

When you interact with the Service, we may automatically collect:

• Device information, such as device model, operating system, app version, language, and unique device or app identifiers
• Usage data, such as features accessed, interaction patterns, session duration, and screens or flows completed
• Log data, such as IP address, browser type, timestamps, crash logs, and access times
• Advertising and attribution data, such as information about app installs, ad interactions, campaign attribution, and limited device identifiers where permitted by device settings and applicable law
• In-app event data related to use of the Service, including events such as account registration, onboarding completion, workout milestones, subscription activation, or trial activation

We use the information we collect to:

• Provide, maintain, and improve the Service
• Personalize your training programs, nutrition recommendations, and overall experience
• Power community and competition features, including features such as "Beat Your Twin" leaderboards where enabled
• Process transactions, subscriptions, renewals, and send related information
• Send service-related communications, updates, and support messages
• Send promotional communications where permitted by law or based on your consent
• Monitor and analyze usage trends to improve product quality, features, and user experience
• Measure the effectiveness of our marketing, understand app installs and post-install actions, and optimize our advertising campaigns
• Detect, prevent, and address fraud, abuse, security incidents, and technical issues
• Comply with legal obligations and enforce our terms, policies, and rights

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers

We may share information with third-party vendors and service providers that help us operate the Service, such as providers for cloud hosting, infrastructure, analytics, subscription management, customer support, payment processing, and security services.

Advertising and Measurement Partners

We may share limited information with advertising, attribution, and measurement partners, including Meta, to help us measure ad performance, understand app installs and conversions, attribute marketing results, and improve our campaigns. This may include limited device identifiers, app instance information, and in-app event data such as registration, onboarding completion, workout milestones, and subscription or trial activation.

We do not provide your detailed workout logs, nutrition logs, body measurements, or progress photos to advertising partners for their independent marketing use, and we do not sell health and fitness data to advertisers or third-party data brokers.

Trainers & Coaches

If you engage with a trainer or coach through the Service, relevant fitness data may be shared with them as needed to provide guidance, coaching, or related support.

Competition Features

Limited performance data may be visible to other users through leaderboards, challenges, or competition features to the extent you choose to participate in those features.

Legal Requirements

We may disclose information if required to do so by law, regulation, subpoena, court order, or other legal process, or if we believe disclosure is necessary to protect rights, safety, or the integrity of the Service.

Business Transfers

We may share or transfer information in connection with a merger, acquisition, financing, asset sale, bankruptcy, or other business transaction involving all or part of our business.

We use industry-standard administrative, technical, and organizational safeguards to protect your personal information, including encryption in transit and other access controls designed to reduce unauthorized access, loss, misuse, or alteration.

While we strive to use commercially reasonable measures to protect your information, no method of electronic storage or transmission over the Internet is 100% secure. We cannot guarantee absolute security.

Data Retention

We retain personal information for as long as needed to provide the Service, maintain your account, comply with legal obligations, resolve disputes, enforce agreements, and support legitimate business operations. If you request deletion of your account, we will delete or de-identify your personal information within a reasonable period, except where retention is required or permitted by law.

Depending on your jurisdiction, you may have the following rights:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Portability: Request a machine-readable copy of your data
• Restriction: Request that we limit certain processing of your data
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us using the contact details at the end of this Privacy Policy. We will respond in accordance with applicable law.

Our website and Service may use cookies, software development kits (SDKs), pixels, and similar technologies to enhance your experience and help us understand how the Service is used.

These technologies may include:

• Essential technologies required for the Service to function properly
• Analytics technologies that help us understand user behavior and improve the Service
• Preference technologies that remember your settings and preferences
• Attribution and advertising measurement technologies that help us measure app installs, app activity, and campaign effectiveness

On iOS devices, you may be asked whether you want to allow tracking through Apple's App Tracking Transparency framework. If you do not allow tracking, the Service will still function, but certain attribution and advertising measurement features may be limited.

You can control cookies through your browser settings and can manage certain device permissions and privacy settings through your device operating system.

The Service is not intended for children under the age of 16, and we do not knowingly collect personal information from children under 16. If we learn that a child under 16 has provided personal information, we will take reasonable steps to delete that information.

If you are a parent or guardian and believe your child has provided personal information to us, please contact us so we can take appropriate action.

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and revise the "Last Updated" date. If we make material changes, we may also notify you through the Service, by email, or by other appropriate means.

Your continued use of the Service after any update to this Privacy Policy constitutes your acceptance of the revised Privacy Policy.

Last Updated: April 28, 2026

If you have any questions, concerns, or requests regarding this Privacy Policy, your personal data, or your privacy rights, please contact us at: